Frequently Asked Questions
What is your style?
The best way to classify Grato Photography’s style is intimate, clean, and authentic. Since the overarching goal is to capture the true essence of the subject, any and all elements that prominently detracts from the subject’s true flair are excluded.
How long have you been a photographer?
Most of my early photographic career was spent photographing events with family and friends. Although I have been fortunate enough to have taken a photography class in high school, it was only until college, where I gained a true appreciation for the art and science of photography. Starting off with a Pentax manual film camera and college classmates, family and friends serving as willing subjects, I began to hone my craft and sharpened my skills. Many long weekends were spent hand-processing rolls of black-and-white film reels in a secluded campus film lab. My then best friend, now husband gifted me my first DSLR over a decade ago and that gift truly revolutionized my practice. Over the course of my photographic career, I have also undertook personal projects that involved photojournalism, documentary, product and nature photography. -K. Agard-Thomassine
Do you do design work?
Yes. We do graphic design work including branding, physical and digital marketing material.
Do you offer digital packages only?
Personal branding sessions are the only packages where you receive exclusively digital packages.
What are your rates, prices and packages?
We would love to discuss rates with you. Seeing that no two sessions are the same and must meet unique criteria, the best way way to view our pricing is by clicking here, clicking on the contact page on the top menu or sending an email with some details about your plans. We will be more than happy to email you back with rates for your location, as well as put together a custom package that caters to exactly what your session requires.
What should you wear for your portrait session?
It all depends on what you want the photograph to communicate. Necklines, sleeves, accessories, color, and materials matter so when your session is booked, we will discuss your look and gain complete clarity of the message you wish to convey.
How long will it take to see my photos?
Portrait, Family, Lifestyle and Product Sessions will require approximately two weeks and large events and weddings will require four to six weeks depending on amount of high resolution images selected and level of retouching desired. Headshots are made available within one week.
What is your payment schedule?
In order to secure a date, a 25% booking fee/retainer along with a signed contract is required. The remaining 75% balance is due 14 days before the date of the session. Depending on the required date, a monthly payment plan can be arranged via an electronic invoicing service.
I’m on a tight budget, do you offer discounts?
There are several session discounts available over the course of the year. Sign up for our mailing list to be notified about all current specials. Outside of the current specials, we do not discount packages.
If I cancel my session, is my booking fee refundable?
Unfortunately no. Since the retainer is used to secure your session date, any other inquiries concerning that date have already been declined in order to accommodate your date.
Can part of the payment be submitted after the session?
Only payment for overtime work and additional products can be paid after the session.